Frequently asked Questions

Please check your spam/ junk folder as sometimes our emails can land there. If you have checked there and still can't see anything from us, please get in touch at 35mmszn@gmail.com, so we can look into this for you and check we have the correct email address for you.

This all depends on your specific skin concerns. If you would an all-rounder, to reduce fine lines, wrinkles, acne, and have smooth, clear, plump skin either the Wand, Led Mask, or the Light Lift devices may be best for you - anything with Led Light Therapy.

If you would like to target mostly lifting, collagen building, wrinkles and fine lines, the Mini would be best for you.

One metallic sphere is a positive pole and the other is a negative pole. The current flows from one sphere to another, so you will only ever feel current from one sphere at a time- it is designed like this to ensure that the current flows optimally.

The device should not vibrate, and you will only feel it working when you use it with a water based gel, serum or moisturiser. We like to use either hyaluronic acid or aloe vera gel, but any water based product is fine! Please do not use any oil based products as these will not conduct the current and your device won't work with them. When you press the power button, you should see a light come on on the front display. You can press the power button to cycle through the levels of intensity - we recommend starting on the lowest and building up to a higher setting to make sure you're comfortable. If you experience any muscle twitching or discomfort, please try using less serum/gel.

Please make sure that both metal balls are making contact with the gel/ serum on the skin at the same time to conduct the current.

It is worth noting that everyone experiences microcurrent differently - some people feel it very strongly where others hardly feel it at all. How much you can feel is not an indicator of the results you will achieve, and the most important thing is to be consistent to train your facial muscles and achieve results.

One of the benefits of all our devices is that they are completely portable, so you can easily move around while wearing them. Some users like to lay back and relax, while others choose to move around their house during LED and Microcurrent treatments!

35mm Szn Skin devices have benefits for both AM and PM users. Early Birds, wake up those skin cells, and start your day with an instant glow that lasts all day. Night Owls, ease your skin into its regenerative process and calm your skin for your best sleep. Consistency is key, so find what works best with your routine!

It works! We wouldn't sell something we didn't believe in. Our technologies have been around for years and we are proud to bring them to market at an affordable price point. Just check our product reviews to see some of our satisfied customers.

Our customers start seeing results in a few days - most see drastically visible results and differences around 2-3 weeks. Please follow the instructions on your device product page for specific usage directions. It is important to note that consistency is key with all our devices and you will see the biggest change after using them for 60 days.

Yes, we ship Worldwide

We offer free worldwide delivery on all orders.

Processing can take anywhere from 2-3 business days. Once your order has shipped, you will receive an email with shipping information and updates.

We accept all major forms of payment, including credit cards, American Express, Mastercard, PayPal, Google Pay and Apple Pay.

We have a 40-day money back guarantee. Contact us via our Contact us tab or send an email to shopitgirlskin@gmail.com, and we'll sort that out for you.

We offer free delivery Worldwide. Most orders will typically be delivered within 5-12 business days. For remote areas, expect an additional 5-10 days.

While red light therapy is very safe, our LED devices have not been specifically studied with pregnant or breastfeeding women. For this reason, we do not recommend the use of LED or Microcurrent unless approved by your doctor.

Photosensitivity is a common side effect of various chemotherapy drugs. It is not advised to use LED light therapy if you have cancer or are undergoing cancer treatment. If you are unsure about any medications you may be taking, please consult your healthcare provider.

You should clean your device with a water-based wipe before every treatment. Baby wipes work great! Stubborn stains can be removed by wiping gently with 70% alcohol. Always softly wipe the LED side of the device and let air dry before starting treatment.